How Rover, Wag, Care.com Make Money
Every pet care platform has to make money somehow. The question is: who's paying for it? In most cases, it's the dog walker, the pet owner, or both.
Here's a straightforward breakdown of what each platform charges:
| Platform | Walker/Sitter Fee | Owner Fee | Example |
|---|---|---|---|
| Rover | 20% from sitters | ~7% service fee | On a $50 booking: sitter keeps $40, owner pays ~$53.50 |
| Wag | 40% from walkers | Included in price | On a $50 booking: walker keeps ~$30, owner pays $50 |
| Care.com | None (subscription model) | $25-45/month subscription | Monthly fee for access; no per-booking cut |
| HeyDog | $0 (zero) | $0 (zero) | On a $50 booking: walker keeps $48.25 (Stripe processing only) |
What These Fees Mean in Practice
Let's make this concrete. Say a dog walker does 4 walks a day at $30 each, 5 days a week. That's $600/week in gross bookings. Here's what they actually take home:
- On Rover — After 20% fee: $480/week ($120 goes to Rover)
- On Wag — After 40% fee: $360/week ($240 goes to Wag)
- On HeyDog — After Stripe processing: ~$587/week ($13 goes to payment processing)
Over a full year, that difference adds up to thousands of dollars. For a walker on Wag, it's over $12,000/year going to the platform instead of their pocket.
Beyond Fees: Other Differences
Fees aren't the only thing to consider when choosing a platform. Here's how they compare on other factors:
For Pet Owners
- Reviews and profiles — All platforms offer walker profiles with reviews. The quality varies, but they all give you a way to vet someone before hiring.
- Insurance/guarantees — Rover and Wag offer some form of incident protection. Independent walkers and directories rely on the walker's own insurance.
- Messaging — All platforms let you message walkers before booking. Always do this. A quick conversation tells you more than a profile ever will.
For Dog Walkers
- Client acquisition — Rover and Wag have large user bases, which means built-in demand. Newer platforms have smaller audiences but lower fees.
- Payment processing — Platforms handle payments. On fee-free directories, payment goes through Stripe directly to the walker.
- Control over pricing — Most platforms let walkers set their own rates, but the effective rate after fees is what matters. A $30 rate on Wag is really $18 in the walker's pocket — and that affects how walkers price their services.
- Client relationships — On most platforms, the client belongs to the platform, not to you. If the platform changes its policies or raises fees, you have no leverage. Building direct relationships (even through a fee-free directory) means you own those client connections.
Real-World Scenarios
Here's how the fee difference plays out in common situations:
- The daily walker — You hire a walker 5 days/week at $30/walk. On a 20% fee platform, you pay ~$33/walk ($660/mo). On fee-free, you pay $30 ($600/mo). You save $60/month; your walker takes home $120/month more.
- The vacation sitter — 7 nights of pet sitting at $65/night. On a 20% fee platform, the sitter keeps $364. On fee-free, they keep $455. That's $91 more for the same work.
- The occasional user — 2-3 walks per month. The per-booking savings are small ($5-10), but you're still getting a better deal and your walker earns more.
Who Should Use What?
There's no single right answer. It depends on what you value:
- If you want the largest selection of walkers — Rover has the biggest marketplace. You'll pay more in fees, but you'll have more options.
- If you want the lowest cost — Fee-free directories like HeyDog mean your money goes to the walker, not a middleman.
- If you're a walker who wants to keep more of what you earn — Platforms that charge 0% commission mean you keep your full rate.
Annual Cost Comparison
Let's zoom out and see what these fees look like over a full year for different types of users:
Casual Dog Owner (3 walks/week at $25)
| Platform | Annual Cost | Annual Fees Paid |
|---|---|---|
| Rover | ~$4,160 | ~$290 in owner fees + walker loses $780 |
| Wag | $3,900 | Walker loses $1,560 to Wag |
| HeyDog | $3,900 | ~$85 in Stripe processing only |
Daily Dog Walker (5 walks/week at $30)
| Platform | Annual Cost | Annual Fees Paid |
|---|---|---|
| Rover | ~$8,320 | ~$580 in owner fees + walker loses $1,560 |
| Wag | $7,800 | Walker loses $3,120 to Wag |
| HeyDog | $7,800 | ~$170 in Stripe processing only |
These numbers assume consistent pricing and don't account for recurring client discounts that many walkers offer. The point is clear: platform fees are a significant line item for both walkers and owners.
The Trend Toward Fee-Free
More pet care providers are looking for alternatives to high-fee platforms. The gig economy in general is moving toward models where service providers keep more of their earnings, and pet care is following that trend.
Independent dog walkers are building their own client bases through social media, word of mouth, and fee-free directories. For established walkers with strong reviews, the value proposition of giving away 20-40% of every booking to a platform becomes harder to justify.
For pet owners, the shift is equally compelling. When your walker keeps more of what you pay, they're more likely to stick around, provide better service, and keep their prices stable.
Whether you're a pet owner trying to get the best value or a walker trying to build a sustainable business, understanding the fee structure of each platform is the first step toward making an informed choice.
Find a Dog Walker on HeyDog
HeyDog is a free pet care directory that connects dog owners directly with local walkers, sitters, and boarders. No platform fees on bookings — your walker keeps what they earn, and you pay exactly what they charge.
Sign up free at heydog.io to find pet care providers in your city.
Prices and information in this article are based on publicly available data and may vary. Last updated 2026.
Written by HeyDog Team
Practical pet care advice from the team behind HeyDog.
