Have a question or feedback? We'd love to hear from you.
We typically respond within 24-48 hours.
For payment disputes, chargebacks, or refund requests on online booking payments, contact the provider directly or file a dispute through Stripe using the receipt emailed at the time of payment. HeyDog does not process, hold, or control funds and cannot issue refunds for booking payments.
For HeyDog Pro subscription billing issues, select "Payments / Billing" above and we'll help you out.